Leave with evidence, not guesswork
1Clean and check
Work through each room against your move-in condition report. Fix what's yours to fix.
2Match your photos
With the A$29 pack, the ghost overlay shows your move-in photo faintly over the camera so each move-out shot lines up. Compare side by side, with the slider, or with AI flags.
3Be ready for a claim
If the landlord or agent claims part of the bond, enter the notice date for your state's deadline and answer each item.
End-of-lease checklist
- Re-read your move-in condition report and lease
- Clean to the standard you received it in (check your lease)
- Photograph every room, wall, floor and appliance, dated
- Photograph meter readings, keys and remotes you return
- Keep receipts for cleaning, repairs or carpet cleaning
- Give the agent your forwarding address and keep a copy of the bond claim form
Bond refund rules by state
Who holds the bond and where disputes go differs by state and territory. Each guide links the official sources.
Questions
Is this legal advice?
No. KeepMyBond provides information and evidence tools, not legal advice. Check your state's official source for refund rules and time limits.
Is move-out photo matching free?
No. The move-in report is free. Ghost-overlay photo matching, side-by-side and slider compare, and AI photo compare are part of the A$29 one-off Move-out / Dispute Pack, which also includes the reply letter and PDF evidence bundle. You can still take plain move-out photos without it.
I didn't take move-in photos in KeepMyBond. Is it still useful?
The ghost overlay and photo compare need move-in photos taken in the app. Without them, still photograph every room yourself before you hand back the keys, keep the original files, and use the Dispute Pack's deadline countdown and claim response if a claim arrives.
Does the AI decide what's fair wear and tear?
No. It only labels each photo pair as possible new mark, unchanged or can't tell, with a short description. You decide what it means.
Where are my photos stored?
On your device. AI compare (part of the A$29 pack) sends photo pairs for analysis only when you run it.
Your last walk-through, documented
A few minutes of photos now can save a lot of back-and-forth later.
Take my move-out photos →General information, not legal advice. KeepMyBond provides information and evidence tools. It can't promise any outcome, and the rules and time limits on your official notice and your state's official source are what count. For advice, contact your state's free tenancy service (linked in each guide).
